Randstad Customer Service Representative - Verifications in Kennesaw, Georgia

Customer Service Representative - Verifications

job details:

  • location:Kennesaw, GA

  • salary:$15 - $16 per hour

  • date posted:Tuesday, April 17, 2018

  • job type:Temp to Perm

  • reference:S_634921

  • questions:marissa.wilcox@randstadusa.com470/321-7715

job description

This company is seeking a Customer Service Representative to provide administrative support to the daily verifications operations within the assigned function(s). The incumbent ensures data accuracy and integrity of patient information through the verification process. The Patient Account Representative - Verifications works with cross-divisional teams in the identification and resolution of outstanding issues within the assigned function(s).

Working hours: 40



Verify and reports general patient information in the facilitation billing and collections activities.

Under general supervision, analyze and resolve benefits and insurance information; ensuring reconciliation of data within company-defined deadlines, and in compliance with company policies and procedures. Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.

Act as a liaison by working with cross-divisional teams in the identification and resolution of outstanding issues.


High School Diploma required


Candidate MUST have prior insurance verification background

1 - 2 years' related experience.

Good computer skills with working knowledge of word processing, spreadsheet and email applications.

Detail oriented with good analytical and organizational skills.

Good interpersonal skills with the ability to work cohesively within a team environment.

Possess a positive, enthusiastic and energetic attitude.

Excellent oral and written communication skills to effectively communicate with all levels of management.


M-F 8:30a-5:30p or 9:00a-5:30p

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.